Last week my business was taken out of commission for three and a half days owing to a huge outage at my former hosting provider. I promised you that I would tell the whole story and also that I would tell you who the provider in question was.
The summary of the tale can be found over here, and I’m not going to say it all again because with just one click of your magical mouse you can go read it for yourself without me having to repeat it. If you want the sordid details, go read the whole thing. If you want the summary version, just stick around here.
Here’s the Cliff Notes: The provider was WiredHub, and I am talking about it not because I’m out for revenge or holding a grudge, but because I think it’s important to spread the word about gross failures of customer service like the one I experienced.
Read the rest of this entry
