Thanks Meri and Mandy!
This particular acquaintance is a member of my Yahoo Group, so I also directed her there and let her know she could ask her questions and receive help at no cost there. She seemed to like that idea so it all worked out
Meri, you bring up a really good point... I have also found that when I've provided services for free (waaaay back in the beginning of my business...), those clients were less than ideal and they didn't value the service. They wouldn't take any of the action steps we outlined, and more times than not, they wouldn't stick with the program.
I am a big believer in reciprocity - there must be some equal exchange for services... whether it be moolah or some sort of barter. As long as there is that equal exchange, value is felt, and everyone wins.