While this position is only for a few months - it really is a great chance to get your feet wet going back to work! The job runs from August - November, and pays $18 an hour!
Located in Little Falls, NJ
Must be willing to work any hours between 8am - 8pm ET
-Bachelor’s Degree preferred; High school diploma or equivalent required
-Essential experience includes a minimum of 1 - 2 years of call center and benefits or HR.
-Strong written and verbal communication skills.
-Answer and respond to incoming calls from employees and former employees.
-Provide information and resolve any issues pertaining to these calls in a timely, courteous and professional manner
-Perform, track and log all transactions performed related to Human Resources and/or Benefits processes.
-Follow up on outstanding issues to ensure resolution, keep the customer informed on the status of research, close out case when complete.
-Notify Technical Analyst and Team Manager of potential or recurring problems regarding issues.
-Understand, apply and communicate conceptual elements of Benefits and/or Human Resources rules, regulations.
-Handle confidential information with sensitivity and discretion in accordance with Data Privacy requirements.
-Adhere to scheduled phone time during shift and remain flexible to support unanticipated events that drive volume.
-Flexibility to support peak volume events throughout the year.
-Attend all departmental meetings and training classes as required.
-Works under close supervision
-All other duties as assigned.
Please email me at Alyssa@realsoftinc.com
This is a great opportunity for moms looking to get back into the workforce!